can I get help?
2. How do I customise invoices?
3. How do I change the currency symbol?
4. What is the Unallocated Opening Balances account
5. How to enter a receipt that contains tax, such
as GST or VAT
6. How to enter a payment that contains tax, such
as GST or VAT
7. How to enter a payment of net tax, such as
GST, to the tax department
8. I cannot enter dates, or I get a "Date
must be within current financial year" message.
9. How do I use the Mac OS X Address Book with
10. Why do debits (credits) in my bank or credit
card statement appear as credits (debits) in Accounts?
11. My reconciliation opening balance is $nil
but it should be a different amount. I'm using Accounts 1.8.1.
Where can I get help?
You can access
help within Accounts from the Help menu in the menu bar, or here
on the website. If you have a question that Accounts Help does not answer
please contact us. We want to hear from you!
How do I customise invoices?
Accounts can print
invoices, quotes, purchase orders, bills and transactions. To customise
headings: open the preferences window and select the sales or purchases
tab. Here you can customise the title and terms thats appear on invoices
and purchase orders. Your business details can be customised by clicking
the details icon in the main window.
How do I change the currency symbol?
The currency symbol
and formatting for numbers is set from your System Preferences. Accounts
will display numbers using $, £, €, ¥, or any symbol
you choose. Open your System Prefences, click the 'International' icon,
then click on the 'Numbers' tab. Here you can set the currency you want
What is the Unallocated Opening Balances account for?
Opening Balances (UOB) account is a balancing account to make the opening
balances of equity = the opening balances of assets - the opening balances
of liabilities. Open your capital account (or an owners equity account,
or the accounts that provided you with your opening funds) and enter
the same amount as the balance in the UOB account. The UOB balance will
then equal zero.
How to enter a receipt that contains tax, such as GST or VAT
to enter a payment that contains tax, such as GST or VAT
How to enter a payment of net tax, such as GST, to the tax department
I cannot enter dates, or I get a "Date must be within
current financial year" message.
Accounts 1.4 has
issues with particular date formats. You should be able to work around
the issue by changing the date display format in your System Preferences
/ International Settings / Date Tab (shown below) by deselecting show
century, or by selecting leading zero for month in addition to show
century. We will address this issue was address in a recent Accounts
How do I use the Mac OS X Address Book with Accounts? (Accounts 1.6 to 1.9.5 only)
1. In the screenshot
below, in the left hand pane, you will notice that Nano Software is
highlighted. This is the Address Book Group that Accounts is using for
this particular file to store the file's contact information. The Address
Book Group generally has the same name as the data file that you are
2. Accounts can
display the contact information from your Address Book Card on reports,
invoices and purchase orders. To let Accounts know which Address Book
Card to associate with your data file, select your Address Book Card
from the popup button labeled "My Address Book Card" in the
Contact Tab (shown below). Only cards in the Address Book Group of the
current data file will appear in the popup button menu. You are able
to change the card associated with your data file at any time by selecting
a different card from the "My Address Book Card " popup button.
3. Pressing the
"Contact" icon in the toolbar presents a new Address Book
Card ready for editing. After the new contact details are entered and
saved, the Address Book Card will appear in your file's Address Book
Group and also in Address Book's "All" Group. Accounts' transactions
window lets uses contact information from your Accounts Address Book
Why do debits (credits) in my bank or credit card statement appear as
credits (debits) in Accounts?
You may have noticed
that the debits on your bank or credit card statement appear as credits
in Accounts and vice versa.
This is because
your bank statement shows your account balance from the perspective
of the bank. In effect, your bank statement is just a page from one
of the bank's liability accounts. Since your bank account balance is
a liability to bank, in the bank's books your account balance (if it
is positive) appears as a credit.
However, from your
perspective your bank account balance (if it is positive) is an asset,
and should therefore appear in your books with a debit balance.
when you deposit cash with the bank it appears as a credit on your bank
statement. The bank is actually crediting your bank account in its books
to record the increased liability that it owes to you. In your accounts
however, you need to record the increase in your bank account as a debit.
Just remember ...
- Debit (credit)
asset and expense accounts to increase (decrease) their balance.
- Credit (debit)
liability, equity and revenue accounts to increase (decrease) their
My reconciliation opening balance is $nil but it should be a different
amount. I'm using Accounts 1.8.1.
If you reconciled
an account with Accounts 1.8.1, you may find that the next time you
reconcile that account, its reconciliation opening balance is incorrectly
nil. If this is the case please email us. We are able to adjust the
opening balance of any affected accounts. This problem only affects
reconciliations performed with Accounts 1.8.1. All Accounts users should
upgrade to Accounts 1.8.4 or later.
Last Change: 16 August 2011