What our customers say

We have partnered with Trustpilot to collect independent customer reviews so you can objectively learn more about our process, products, and service. Read what our customers thought of their Nano digital home loans experience.

5 stars
May 26
Alan Fairclough
Easiest refinance ever
This was probably the easiest switch of mortgage provider I have ever experienced. I review my mortgage regularly and have switched multiple times. The platform is great and had no…
5 stars
May 26
Jamie
The application process is truly…
The application process is truly astonishing…. worlds apart from the major lenders that seem so archaic by comparison. Settlement was smooth from Nano (MSA) side with good communication along the…
5 stars
May 23
Jason Reberger
Stellar Service!!
It was a great experience using Nano, after being frustrated with other banks taking forever to issue approval for my property, i applied with Nano and had an approval come…
5 stars
May 21
Rui Zeng
Fast turnaround, great rate.
Amazing turnaround times, great system, great customer service and no fuss at all to refinance to a great rate.
5 stars
May 21
Toon
Easy refinancing with great rates
So far, so good. Extremely easy process to refinance via Nano. Customer service has been very prompt, with helpful, friendly staff. My only regret is not starting the process months…
5 stars
May 19
Cayle
Great service, people, and experience
Refinancing into Nano has been a great experience! The digital applications experience was convenient and easy to navigate. After applying, the Nano team were kind and helpful guiding us through…
5 stars
May 18
Andrew Bolton
Fantasti Service, Easy and Authentic
Fantastic service I now have my investment loan with Nano as well couldn’t be happier with the process, simple easy and authentic. Well worth investigating and a real options to…
5 stars
May 17
A&J
Application process was fast and…
Application process was fast and simple. Settlement was quick with minimum interaction which typically means background work was strong. Hoping for a positive relationship with Nano after 10 years with…
5 stars
May 16
Nikki Higgins
Fantastic experience with re-financing
Fantastic experience with re-financing my loan. After the scare of having to provide my bank account details and pass-words, (which was all OK in the end) I loved the hassle-free…
5 stars
May 16
Ning Nong
I found refinancing with Nano to be a…
I found refinancing with Nano to be a simple seamless process. Well done.
5 stars
May 16
Tomasz Gawin
Very fast and easy…
Very fast and easy application/approval. No fees and a great rate. What more do you need?
5 stars
May 1
ASW
Very simple and quick process compared…
Very simple and quick process compared to other lenders- definitely recommend them.
5 stars
April 25
Carrie Webster
My loan refinance application was so easy…
My loan refinance application was unconditionally approved within 24 hours, and the application itself took around 30 minutes. Such a simple process with minimum effort. The team at Nano are…
5 stars
April 24
Paul Magee
Leading Technology and Experience
The process was super simple. Applied in about 15 mins on Thursday night, pre approved right away and fully approved next day. The best thing is I didn’t have to…
5 stars
April 21
Nico
Better that banks
Quick, Easy & no Fuss
5 stars
April 21
Jason L
This is the benchmark for home loans
This is probably my 6th or 7th time financing or refinancing of my mortgage and has been by far the best experience. Unbelievably painless application process, great follow up (Kevin…
5 stars
April 18
Joanne Scarborough
I was so impressed with the simplicity…
I was so impressed with the simplicity of the whole process! They are the best bank I have ever dealt with and were very accommodating with my refinancing needs.I would…
5 stars
April 14
Alex
I moved from Commonwealth Bank to Nano
I moved from Commonwealth Bank to Nano, and I’m so glad I did as on the day of settlement CBA were dragging their heels being difficult until the very end…

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